Sarinopoulos I, et al. – The physicians conducted this work to determine whether the patient–centered medical home (PCMH) is associated with a better patient experience, and whether a mature, multi–payer PCMH demonstration is associated with even further improvement in the patient experience. It was illustrated that patient–centered medical home practices have more positive patient experiences across domains characteristic of advanced primary care. Moreover, a mature multi–payer model has the strongest, most consistent association with a better patient experience, pointing to the need to serve consistent expectations, resources, and time for practice transformation. The outcomes held for a general population and a high–risk population which has much more contact with the healthcare system.