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Pediatric allergy patients equally satisfied with telemedicine and in-person appointments

Newswise Nov 12, 2019

Telemedicine visits may still seem like a futuristic idea for many. But a new study being presented at the American College of Allergy, Asthma and Immunology (ACAAI) Annual Scientific Meeting in Houston showed most parents of pediatric patients were more or equally satisfied with the treatment their children received during telemedicine visits for allergies and asthma.

“We surveyed 299 pediatric allergy patients or their families between 2017-2019,” says allergist Mary Nguyen MD, ACAAI member and lead author of the study. “Of those surveyed, 37% were more satisfied, 63% were equally satisfied, and no patients were less satisfied with the telemedicine appointment compared to their most recent in-person visit.”

Of the satisfied patients, 76% indicated they were satisfied with telemedicine because of convenience. Patients appreciated not having to go to an office, either because of concerns regarding distance, or preference to being able to have a visit from home with the use of a screen. Two percent had chosen telemedicine because it was the earliest appointment available and 5% chose telemedicine because it was recommended to them.

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