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Patient satisfaction and efficiency benefits of a novel multidisciplinary rhinology and allergy clinic

Annals of Otology, Rhinology & Laryngology Feb 23, 2020

Li KL, et al. - In this study, for the first time, a multidisciplinary clinic that offers patient care by subspecialists in rhinology and in allergy/immunology, was described. Between January 2016 and June 2017, 129 patients were consulted in the Comprehensive Sinus and Allergy Clinic (CSAC) and there were 43 selected patients who were seen in both the standalone allergy and rhinology clinics over the same time period. High satisfaction was achieved in patients seen in the CSAC with respect to the amount of time spent with the physicians (98.3%), quality of medical care (9.3 ± 1.0), and most importantly, the convenience of seeing two physicians in one day (9.5 ± 1.2). Furthermore, significantly shorter time from referral placement to clinic evaluation and time to follow up appointment was reported for the CSAC than for the standalone Rhinology or Allergy clinics. These findings suggest the multidisciplinary approach as possibly beneficial to patients presenting to tertiary referral centers with chronic rhinosinusitis and atopic conditions.
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