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Association of low-value care exposures with health care experience ratings

JAMA Jun 04, 2021

Sanghavi P, McWilliams M, Schwartz AL, et al. - This study was undertaken to investigate the relationships between rates of low-value service provision to a primary care professional (PCP) patient panel and patients’ ratings of their health care experiences. Between January 1, 2007, and December 31, 2014, this quality improvement study used Medicare fee-for-service claims, for a random 20% sample of beneficiaries to distinguish beneficiaries for whom each of 8 low-value services could be ordered but would be considered unnecessary. Researchers conducted a statistical analysis from January 1, 2019, to December 9, 2020. The results of this research illustrate that more low-value care exposure for a PCP patient panel was not correlated with more favorable patient ratings of their health care experiences.

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